Terms of service
Terms of Service
Last updated: 1 June 2026
This website is operated by Custom Map Creations. Throughout the site, the terms "we", "us" and "our" refer to Custom Map Creations. Custom Map Creations offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any worms, viruses or any code of a destructive nature.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
4. Products and Services
Certain products or services may be available exclusively online through the website.
Because many of our products are personalised and made to order, slight variations may occur between the digital preview shown on screen and the final printed product.
Colours may vary slightly due to differences in device displays, monitor settings, and printing processes.
We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.
5. Personalisation and Customer Responsibility
Customers are responsible for ensuring that all personalisation details submitted during the ordering process are correct.
Custom Map Creations will produce items using the information provided by the customer at checkout. We are not responsible for errors such as incorrect spelling, dates, addresses, or location details supplied by the customer.
Please review your personalisation carefully before placing your order.
6. Order Acceptance and Production
All orders are subject to acceptance and availability.
Because our products are made to order, production begins shortly after an order is placed. Once production has started, orders may not be cancelled or modified.
We reserve the right to refuse or cancel orders at our discretion, including in situations where submitted content is inappropriate, unlawful, or infringes the rights of others.
7. Pricing and Payment
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products or services at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuation of the Service.
8. Intellectual Property
All content on this website, including but not limited to designs, maps, graphics, images, logos, text, and layout, is the property of Custom Map Creations or its licensors and is protected by copyright and other intellectual property laws.
Products purchased from Custom Map Creations are for personal use only and may not be reproduced, resold, copied, distributed, or commercially exploited without written permission.
9. Customer Uploaded Content
Some products available on this website allow customers to upload photographs, images, text, or other content for personalisation.
By uploading content, you confirm that:
- you own the rights to the content, or have permission from the copyright holder to use it
- the content does not infringe the intellectual property, privacy, or publicity rights of any third party
- the content does not contain unlawful, offensive, defamatory, or inappropriate material
Custom Map Creations reserves the right to refuse or cancel any order that contains content which we believe violates these terms or may be unlawful.
By submitting content, you grant Custom Map Creations permission to use that content solely for the purpose of producing and fulfilling your order.
10. Third-Party Services
Certain services available via our website may include materials or tools provided by third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party services and we will not have any liability for third-party materials or websites.
11. Limitation of Liability
To the fullest extent permitted by law, Custom Map Creations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
12. Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.
It is your responsibility to check this page periodically for changes.
13. Contact Information
Questions about the Terms of Service should be sent to hello@custommapcreations.com.